How to Troubleshoot Videos Without Audio Recording?
If you have issues with no audio on your Nexar dash cam's video recordings, please do the following:
Please ensure that you are only using the original cable and Nexar-provided power accessory that came with the camera to avoid any potential issues.
1. Power on the dash cam.
2. Open the Nexar Connect app > More > Settings > Tap the Audio recording toggle twice to refresh.
3. Do a sample drive and see if the audio is now recorded.
If the issue persists, reach out to our support team and share the affected recording for assistance.