This guide is intended for those who got their Nexar dash cam from their insurer. It will walk you through how to install and activate your dash cam.

If you bought your Nexar dash cam for personal use, please refer to the setup instructions provided here.

Onboarding Your Nexar Dash Cam

Here's a quick and easy guide to guide you through the onboarding process for your Nexar dash cam.

The Nexar mobile app does not support the Nexar dashcam provided by your insurance company. Therefore, it is not recommended to download the Nexar app or use your Nexar dash cam with it. Please note that the app is intended solely for individual consumer use and is not designed to support the partnership between Nexar and your insurer.

Keep in mind

Once the dash cam is plugged into a power source, it can take approximately 15-20 minutes to charge and for the activation process to be completed. The camera may reboot during this time - nothing to worry about. Once activation is complete, you will hear a voice prompt that confirms this and your camera will be ready to use.

1. Unbox the dash cam

Remove the right-side lid where the +Connectivity module will be attached, and the left-side lid where the cabin view camera will be connected.

2. Connect the add-ons

Attach the +Connectivity add-on to the right-hand side of the dash cam and the cabin view camera (if available) on the left-hand side.

3. Connect the mount and cable

Attach the magnetic mount to the road-facing camera, making sure it's firmly connected, then plug the power cable into the power port on top of the mount.

4. Power on the dash cam

Connect the Nexar OBD power adapter to the OBD port or insert the charger into the power outlet, making sure they fit securely. If you have chosen the Nexar hardwiring kit, we recommend seeking professional assistance with the installation.