Changing a Phone Number Request
Updated over a week ago

This article provides information on how to change the phone number for your Nexar account and app.


How to Change Your Phone Number on the Nexar App?

If you're a Nexar user and you would like to change your phone number registered in the Nexar app, there is no direct way of doing this as phone numbers are the primary identification for your Nexar account. You will need to create a new account with the new phone number. Please note that any footage that is stored on your old Nexar account cannot be transferred to your new one.

For changing phone numbers for a Nexar One dash cam, please speak to our support team for assistance.

How to Change the Phone Number if I Am an ATIC, Hereford, or Inshur Insurance Customer and Subscribed to the Rideshare Protect Program?

If you have ATIC, Hereford, or Inshur insurance and are subscribed to our Rideshare Protect Program, you may speak to our team and we can help you with the phone number change. Please reach out to us for more information by sending an email to support@getnexar.com.


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