Skip to main content
All CollectionsPersonalGeneral Product InformationNexar Classic App
Using Nexar Dash cams and the Nexar Classic app With a Continuous Power Outlet
Using Nexar Dash cams and the Nexar Classic app With a Continuous Power Outlet
Updated over a week ago

This article explains how a continuous power outlet affects the dash cam and what to do in case the app records drives even when you're not driving.


What is a continuous power outlet?

A continuous power outlet supplies power to your vehicle even when the vehicle’s engine is off. This is common in hybrid vehicles, electric vehicle, or in vehicles that have remote start keys.

How does a continuous power outlet affect Nexar dash cams?

Nexar dash cams sync with your vehicle's power. When your vehicle starts, the dash cam turns on and starts recording. If your phone was connected, the video gets recorded on the app as well. When your vehicle turns off, both the dash cam and the app stop recording.

However in vehicles with continuous power, the dash cam remains active because it's still getting power from your vehicle. This can cause the videos to get recorded on the app even when you're not really driving. To fix that, we use your phone's Motion & Fitness (Physical Activity for Android) to make sure we only stream when the vehicle is actually moving.

How do I know if my vehicle has continuous power?

To know if you have a continuous power outlet, try charging your phone on your vehicle’s power ports while the vehicle’s engine is off. If it charges, it means the outlet provides continuous power to your dash cam.

How do I stop the app from sending me drive started notifications when I'm not driving?

Continuous_power_outlet.png

Stopping app recordings when you're not in the vehicle if you're using an iOS device

To stop the app from recording on your iPhone when you're not in the vehicle, follow these steps:

1. Go to phone Settings > Nexar Classic

2. Toggle on Motion & Fitness permission

3. Open Nexar Classic

4. Tap More > Dash cam/s

5. Tap Continuous power outlet toggle to switch it on/off

Stopping app recordings when you're not in the vehicle if you're using an Android device

To stop the app from recording on your Android phone when you're not in the vehicle, follow these steps:

1. Go to phone Settings > Apps > Nexar Classic

2. Toggle on Physical activity

3. Open Nexar Classic

4. Tap More > Dash cam/s

5. Tap Continuous power outlet toggle to switch it on/off


Did this answer your question?