This article offers guidance when you find that the back of your NEXS1 and NEXC1 are bloated or swollen.
What to Do if the Back of the NEXS1 or NEXC1 Is Bloated or Swollen
If you come across your NEXS1 or NEXC1 showing signs of swelling or bloating at the back, it's essential to address this concern promptly.
Swelling at the back of the device can be indicative of a failing internal battery. Here's what you should do:
Please ensure that you are only using the original cable, mount, and Nexar-provided power accessory that came with the camera to avoid any potential issues.
1. To prevent any further complications or potential safety hazards, discontinue the use of your NEXS1 or NEXC1.
2. Reach out to our support team for immediate assistance. They can provide guidance and further steps to resolve the issue. Sharing a photo of the swelling or bloating on the dash cam will help us assist you more effectively.