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Contact Us

This article guides you to Nexar Support for any questions, concerns, or help you may need with the Nexar apps or your Nexar dash cam. You can contact our Support team in several ways.

Written by Rach

In-app chat and Help Center chat are the quickest ways to reach us. Our team is available Monday–Friday, 7:00 AM-10:00 PM EST.

See below for all your contact options.


In-App Live Chat in the Nexar Connect app

  1. Open the Nexar Connect App on your device.

  2. Head to More.

  3. Tap Support, then tap Contact Us to launch our in-app live chat.


Live Chat Messenger in Our Help Center

Live chat messenger is best for users who haven't made a purchase, haven't received their dash cam yet, or haven't onboarded their dash cam.

  1. Look for the messenger widget located at the bottom right corner of every page here in our Help Center

  2. Click on the widget to start a live chat with our support team


Email

If you're using your Nexar dash cam for personal use, please contact our support team directly at support@getnexar.com.


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