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Setting up Your Nexar Pro
Updated over 3 months ago

This guide will walk you through how to connect and onboard your Nexar Pro with the Nexar Classic app.


Ensuring Nexar Classic Stays Connected With Nexar Pro

Nexar Classic connects to the dash cam through Bluetooth and WIFI. Please make sure there are no other WIFI networks in the area, and that VPNs, hotspots, and antivirus apps are disabled to avoid having issues during the app and dash cam setup.

Once the initial setup is complete, the dash cam will stream and save drive recordings to your phone so you can watch, trim, or share these videos later.

The Nexar Classic app works best with a compatible phone and a phone number that is registered in a supported country. Please note that wireless Carplay and Android Auto are not compatible to be used with Nexar while driving as these can interfere with the connection between the app and dash cam. VPNs, hotspots, and antivirus apps should also be disabled to avoid any connection issues when driving.


Connecting and Onboarding Your Nexar Pro with Nexar Classic

To get started in connecting and onboarding your Nexar Pro dash cam with the Nexar Classic app, follow the steps below:

1. Download Nexar Classic and sign up

Click any of the links below to download Nexar Classic:

Download Nexar Classic from the Apple App Store: http://nxr.cm/ios

Download Nexar Classic from the Google Play Store: http://nxr.cm/android

2. Connect the mount and cable

Attach the GPS mount to the road camera, making sure it clicks into place. Then, plug the mount's power cable to the POWER port. Plug the power cable to the mount's power port, then to the car charger.

3. Connect the interior camera

Attach the interior camera's power cable to the road camera's Add-on port.

4. Power on the dash cam

Insert the charger into the car's power outlet. You will know it is receiving power when the charger's blue light is on.

5. Open Nexar Classic

On your phone, tap the Nexar Classic app and follow the on-screen instructions to start onboarding or pairing. Make sure that the phone's cellular data, WIFI, Bluetooth, and Location are enabled.

6. Mount the dash cam

Mount the Nexar Pro dash cam to the windshield by first removing the protective film on the camera lens. Check the camera view on the Nexar Classic app and position it where you have a full, clear view of the road and interior camera. Peel off the backing plastic from the adhesive, then firmly attach the camera to the windshield.

7. Hide the cable

Use the installation tool and cable clips provided with the dash cam to hide and secure the cable around the windshield.

You can also find an instruction manual for installing your Nexar Pro dash cam here: https://intercom.help/nexar/en/articles/8484963

You're all set! Start driving safely!


Having trouble onboarding your Nexar Pro?

Use our troubleshooting instructions for Nexar Pro to help in case you get into a bumpy road.

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