This article will help you troubleshoot your Nexar beam2 when it keeps shutting down after you hear a voice prompt that says, "Attention: Due to high temperature, your camera will be temporarily shut down."

The Nexar beam2 comes equipped with a built-in temperature sensor to keep things running smoothly. If the temperature climbs beyond the optimal operating threshold (60°C/158°F), the Nexar beam2 will do a smart thing – it will automatically shut down. This cool-down helps prevent any potential issues, ensuring the Nexar beam2 always works within safe limits.

Keep in mind that during this cool-down period, which can last up to 6 minutes, the Nexar beam2 will be inactive. But don't worry – it's just taking a breather. Once it's cooled down, it will automatically power back up and be ready to roll.

The voice prompt is a safety feature to prevent the Nexar beam2 from overheating. Once cooled, the dash cam will automatically restart and continue recording your drive. If you experience any issues with the Nexar beam2 due to high temperature, such as frequently shutting down or no longer turning back on after cooling down, please follow these steps:

1. Ensure that your dash cam's firmware is up to date. Firmware updates for Nexar beam2 are automatic as long as the dash cam is powered on and located in an area with a strong LTE signal.

2. Check for any physical damage, accessories, and dash cam, such as signs of bloating.

4. Allow the Nexar beam2 to cool down for a few minutes until it reaches its optimal operating threshold.

5. Allow the ambient temperature inside the vehicle to cool down by simply turning up the air conditioner or opening your windows. This will help the Nexar beam2 reach its operating temperature threshold quickly.

If you still encounter difficulties, reach out to our support team.

If you discover any physical damage to your Nexar beam2 accessories, please reach out to our support team for further assistance.