This article will help you troubleshoot in case you experience issues with retrieving Nexar One's parking mode Clips.
How to Retrieve Nexar One's Parking Incidents
Follow these steps in case you are unable to retrieve Nexar One's parking mode video recordings:
Please ensure that you are only using the original cable, mount, and Nexar-provided power accessory that came with the camera to avoid any potential issues.
1. Plug the dash cam to power
2. Turn off Low Power Mode (iOS) or Power Saving Mode (Android) in the phone's Settings app.
3. Disable WiFi-interfering functions like CarPlay, Android Auto, VPN apps, antivirus apps, security apps, and hotspots.
4. Enable your phone's WiFi and cellular data.
5. Wait a few minutes for the notification to appear.
6. Tap the notification to download the parking clip.
7. Keep the app open in the foreground until the transfer is complete.
If no parking incidents were transferred, it means that the Nexar One did not record a parking incident.
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