This article will guide you in resolving issues with your Nexar One dash cam not powering or turning on.

If your Nexar One dash cam is not turning or powering on, please do the following:

1. Let the Nexar One charge by plugging it into a power source for at least 30 minutes.

2. Check if the power outlet is working by trying a different power source.

3. Examine the mount, accessories, and dash cam for any physical damage or signs of bloating.

4. Ensure that the power cable is connected to the correct port on the Nexar One's mount and not to any add-on ports on the sides, as this can potentially harm the dash cam.

5. If possible, use an extra cable or power adapter to test the setup.

6. If you're using a Nexar OBD Adapter with the Nexar One, try powering on the dash cam using the cigarette lighter adapter that came with the camera, if available.

7. Confirm that the dash cam is securely attached to the mount.

8. Try powering on the dash cam again and see if the issue is fixed.

If the issue continues, please reach out to our support team for further help.

If you notice your Nexar One is swelling or bloating at the back, it may signal a failing internal battery. To avoid any issues, please stop using the dash cam and speak to our support team immediately for further assistance.

If you discover any physical damage to your Nexar One accessories, please reach out to our support team for further assistance.