This article offers guidance if you're encountering problems with the Nexar One dash cam not automatically powering on when you start your drive.

The Nexar One should automatically power on once the vehicle turns on and you start driving. If this isn't happening, please follow the steps below:

1. Verify that the Nexar One is securely attached to the mount, and that the power cable is connected to the correct port on the Nexar One's mount and not to any add-on ports on the sides, as this can potentially harm the dash cam.

2. Check for any physical damage on the mount, accessories, and dash cam, such as signs of bloating.

3. If you are using the Nexar One with a cigarette lighter adapter on a regular power source, ensure that the dash cam is charged for at least 45 minutes

4. If you are using the Nexar One with our OBD Kit or on a continuously powered port, check if the dash cam turns on when the vehicle starts moving

If the issue continues, please reach out to our support team for further help. Providing the date and time when the issue occurred will greatly assist in resolving the problem.

If you notice your Nexar One is swelling or bloating at the back, it may signal a failing internal battery. To avoid any issues, please stop using the dash cam and speak to our support team immediately for further assistance.

If you discover any physical damage to your Nexar One accessories, please reach out to our support team for further assistance.

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