This article will help you troubleshoot in case you experience issues with retrieving Nexar beam2's parking mode Clips.

Here are two ways to retrieve your Nexar beam2's parking mode video recordings:

1. Ensure your phone is connected to a strong internet connection, either through WiFi or cellular data.

2. When you receive a parking incident alert, tap the notification.

3. Then, tap the video to play it and see what happened.

1. Turn on your phone's WiFi and cellular data for a reliable internet connection.

2. Plug the dash cam into power.

3. Open the Nexar Connect App.

4. On the Activity tab, click the Parking Incident, then tap Get Video.

5. Wait while the dash cam transfers the video cache to the app. Keep the app open until the fetching completes.

6. To view, tap the parking incident Clip card.

Follow these preliminary steps in case you are unable to retrieve Nexar beam2's parking mode video recordings:

1. Use only the original accessories that came with your dash cam.

2. Disable Carplay, Android Auto, hotspots, VPN, antivirus, and any security apps or settings on your phone that might interfere with the dash cam's functionality.

3. Turn off Low Power Mode on iOS or Battery Optimization on Android.

4. Ensure your phone has good mobile data reception.

5. Open the Nexar Connect App, go to More > Settings, and make sure that the Parking Mode toggle is enabled.

Here are additional troubleshooting steps in case you still experience issues with retrieving Nexar beam2's parking mode Clips:

1. Force close the Nexar Connect App.

For iOS: Swipe up from the bottom of the home screen, pause in the middle, then swipe up on the Nexar Connect App to close it.

For Android: Tap the hamburger icon (three lines or dots) from the Navigation bar and swipe up on the Nexar Connect App.

2. Connect your dash cam to power.

3. Make sure the WiFi on your phone is turned ON and is not connected to any other device, network, or another Nexar dash cam.

4. Relaunch the Nexar Connect App.

5. Tap the Incidents tab and allow the app to transfer all pending videos.

6. Locate the Parking Clip and try playing the clip while connected to the dash cam to ensure everything is functioning as expected.

If the issue isn't resolved following the steps above, please reach out to our team for further assistance.