This article will help you troubleshoot in case you experience issues with Nexar beam2's parking mode feature not working.
Troubleshooting Nexar beam2’s Parking Mode Not Working or Not Activating
If you are having issues with your Nexar beam2’s parking mode not working or activating, simply follow the steps below:
In certain situations, the force of parking incidents may not be sufficient to trigger Nexar beam2's activation. Additionally, weak cellular reception at the location of the parking incident can further hinder the camera's ability to turn on.
1. Make sure your Nexar Connect subscription is active since the parking mode feature relies on this service.
2. Only use the original cable and Nexar-provided power accessory that came with the camera.
3. Check if the Nexar beam2 dash cam's battery isn't empty or low.
4. Ensure your phone's WiFi is off or disconnected from the dash cam, as it might misinterpret this as driving activity.
5. Open the Nexar Connect App, go to More > Settings, and enable the Parking Mode toggle.
6. If it is already enabled, toggle it OFF for 10 seconds, then switch it back ON to recalibrate.
7. Perform a parking mode shake test:
For regular power setup using a cigarette lighter adapter:
a. Turn off your car engine.
b. Keep the dash cam undisturbed for 5 minutes after the dash cam turns off.
c. Unplug the power cable from the camera.
d. Shake the dash cam and check if it wakes up or not.
For cigarette lighter adapter+continuous power, hardwire kit, and OBD connected:
a. Turn off your car engine.
b. Leave the car for at least 10 minutes.
c. Return to the car and check if the dash cam’s light indicator is turned off.
d. If the dash cam’s light indicator is still on, follow the Nexar beam2 Not Powering Off guide.
e. Unplug the power cable from the camera
f. Shake the dash cam and check if it wakes up or not.
If the parking incidents did not appear on the Nexar Connect App or the Nexar beam2 did not wake up after the shake test, please reach out to our team for further assistance.
Sharing a video of the shake test with our support team would be a great help!