This article provides solutions for when your Nexar beam2 dash cam keeps on falling off from the windshield.
Troubleshooting Nexar beam2 Falling Off From the Windshield
If your Nexar beam2 frequently falls off from your windshield, the following tips and guidance can help you address this issue effectively.
Please ensure that you are only using the original cable, and Nexar-provided power accessory that came with the camera to avoid any potential issues.
1. Remove the old or used adhesive from the dash cam using the prying tool that came with the camera.
2. Clean the windshield in the area where you want to position the mount using the lint-free wipes that came with the camera. If you don't have the wipes, you can use a soft tissue with a little dab of alcohol.
3. Make sure the glass surface is completely dry before proceeding.
4. Stick the adhesive on the camera.
6. Firmly stick the dash cam into place.
The dash cam's adhesive is strong enough to support Nexar beam2 so that it stays on the windshield no matter the impact. If you relocated the dash cam or it came off the windshield, you will need to reattach it using the extra adhesive provided with the kit.
If you're Nexar beam2 still keeps falling off after trying these tips, please reach out to our support team for further assistance.
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