This article offers detailed information on the different LTE Protection Plans and the LTE Plan activation process.

Enhance your Nexar Connected dash cam experience with our LTE Protection Plans! Choose from our flexible LTE Plan options tailored to your needs:

This plan is ideal for those seeking continuous connectivity and features without a long-term commitment. Enjoy a free trial for the first month and start paying only from the second month.

Our yearly or pre-paid plan, which is billed annually, offers a comprehensive package for those who prefer an extended LTE Protection Plan. This plan is especially recommended if you're gifting a Nexar Connected dash cam, as it ensures that the recipient enjoys a full year of enhanced features without any interruption.

We highly recommend subscribing your Nexar Connected dash cam to Nexar Connect. This LTE Plan enables you to connect with your dash cam even when you’re not in close proximity. It also unlocks additional features such as:

At Nexar, we're constantly looking for ways to enhance your experience with our Connected dash cams. That's why we've updated our checkout process to include a simple yet significant step: choosing the perfect LTE Protection Plan for you.

This step ensures you gain full access to all the innovative features your dash cam has to offer!

Here's a detailed look at our new checkout process:

1. Go to our product listing page and choose the Nexar Connected dash cam you want to purchase. Click Buy Now.

2. Choose the dash cam's internal memory size.

3. Click on your preferred LTE Protection Plan — monthly or yearly.

4. Input the Quantity of the dash cam you want to purchase or use the + and - buttons.

5. Click Add to Cart > Check Out.

6. Enter your email and phone number, and agree to the terms of service.

7. Click Get Verification Code.

8. Enter the code and tap Verify.

9. Provide your shipping information, then click Continue to Payment Information.

Optional: You can also pay through Express Checkout.

10. Fill out your credit card details and tap on Place order if you plan to pay the dash cam and LTE Plan in full.

Meanwhile, if you want to pay in installments, your credit card will only be charged for the LTE Protection Plan. The Nexar Connected device will be paid using payment methods offering installment plans.

To pay for your dash cam in installments, follow these steps:

Once you've completed the purchase, you'll be redirected to the order confirmation page. This confirmation will also be sent to your email.

The contact and payment information you provided during checkout is used to activate your Nexar account automatically. Once you've signed in to the Nexar Connect app and connected your dash cam, you'll see the message "You're all set!" and you can start driving.

When you sign up to the Nexar Connect app using your own number, you'll need to provide your own payment information, as Nexar links payment info to phone numbers. After the 12-month pre-paid period, you'll be billed for the LTE Protection Plan.

During onboarding, you have two choices:

To update your payment information after skipping this step during onboarding, please follow these instructions:

1. Go to the Nexar Connect app's Activity screen and select Update payment information.

2. Enter your payment information to activate the LTE Protection Plan.

3. If you're updating payment information to finish the onboarding process, go to the Nexar Connect app and tap Let’s drive.

To activate your LTE Protection Plan after onboarding, follow these steps:

1. Log in to the Nexar Connect app by entering the phone number associated with your account.

2. Enter the 6-digit SMS verification code sent to your phone.

3. Select the LTE Protection Plan you want to activate by clicking the Activate Nexar Connect button.

4. Enter your personal and credit card information.

After completing these steps, your Nexar Connect Status will be displayed as Active. If it doesn't show as Active, wait a few seconds and refresh.

If you wish to reactivate your LTE Protection Plan for a specific device, follow these steps:

1. Login to the MyNexar portal.

2. Enter the phone number that you use to log in to your Nexar Connect app account.

3. Enter the 6-digit SMS verification code that is sent to your phone.

4. Choose the LTE Protection Plan you wish to reactivate by clicking the Activate Nexar Connect or Update Payment Info button if prompted.

5. Enter your personal and credit card information.

Once done, the Nexar Connect Status will show as Active. If it doesn't show as Active, wait a few seconds and refresh.

If you no longer wish to continue your LTE Protection Plan, follow these step-by-step instructions.

1. Login to the MyNexar portal.

2. Click Edit on the LTE Protection Plan you would like to cancel.

3. Click on Cancel Subscription.

4. Tell us why you wish to cancel.

5. Tap on Yes, cancel subscription.

Once done, the status should show as Inactive.

We're sorry to hear you want to cancel your LTE Protection Plan. Unfortunately, cancellation of your LTE Protection Plan is no longer allowed if you're past the Nexar Connect trial period and within the pre-paid term.

If your coupon code doesn't work when purchasing a Nexar device in Shopify, please contact our support team.

If you're unable to cancel your active LTE Protection Plan on MyNexar portal, please attempt the cancellation process again. In case of persistent issues, please contact support.