Here's our guide to help you get your Nexar dash cam connected to your phone easily.
Your Nexar dash cam can be paired to a compatible iOS or Android phone through the Nexar Connect app. It allows you to enjoy features like automatic recording, seamlessly create and share clips with friends and family, get your videos backed up to the cloud, and many more.
What are the Required Settings and Permissions for Pairing?
The Nexar Connect app pairs (connects) to the dash cam through WiFi. Once paired, the dash cam streams and saves the videos to your phone so you can watch or trim them later.
There are a few phone settings and permissions you need to set up first in order to ensure a seamless onboarding or pairing experience:
1. WiFi - Your phone can only connect to one WiFi network at a time. The Nexar Connect app and dash cam won’t connect if the phone is actively connected to wireless Carplay, Android Auto, or another WiFi network (such as your car, home, or office WiFi).
Please temporarily disconnect from the other WiFi network so that you can easily complete the pairing process.
2. VPN, antivirus apps, and other web security blockers - Third-party security and antivirus apps may have security features that could block the connection between your phone and the dash cam. Please temporarily disable them during the onboarding process.
📍 Once the pairing is done, you can re-enable Carplay and Android Auto and continue using them as normal.
How to Pair the Nexar Connected Dash Cam With Your Nexar Connect app
To successfully pair the Nexar Connect app with your Nexar Connected dash cam, simply follow the easy steps below.
Please note that these steps apply only to brand-new dash cams purchased directly from the Nexar Shop or our official vendors. Dash cams purchased from third-party sellers may require a different setup process.
Open the Nexar Connect app.
2. Sign in using the registered phone number or email address, or Sign up if not registered yet.
3. Once logged in, select your camera on the Welcome page.
4. Power on the camera, and then tap Continue.
For Nexar One camera, make sure that the LTE module is connected to the right side of the main camera unit, and then the interior camera to the left side before tapping the Continue button.
5. Wait for the camera to activate until the LED light turns solid (not blinking).
6. Once the LED light is solid, tick the Dash cam light is solid box, and then tap Continue.
7. Tap Continue when prompted after making sure that the phone’s WIFI is enabled, and CarPlay/Android Auto is disabled.
8. Double-press the power button for verification and wait for the LED light to turn solid blue.
9. Once the LED light is solid blue, tick the Dash cam light is solid box, and then tap Continue.
10. Wait for the dash cam and the phone’s WIFI to connect.
On iOS: tap Enable when asked to allow local network access, then tap Join to connect.
11. Once done, the following screens will show
12. Tap the Position camera & check stream button to proceed with mounting and then press the Done button.
13. At the end of the onboarding, you’ll have two options:
a. Activate LTE Protection Plan to enable your subscription. (Learn more about the LTE Protection Plan here)
b. Continue to basic experience if you prefer to use the camera without a subscription.
If your dash cam has been previously used by another user, please see our guide on How to Take Over Camera Ownership.
Having Trouble Onboarding Your Nexar Connected Dash cam?
Use our troubleshooting instructions for the Nexar Connected Dash cam to help in case you get into a bumpy road.
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