This guide will help you get your Nexar One dash cam connected to your phone easily.

Your Nexar One dash cam can be paired to an iOS or Android phone through the Nexar Connect app. It allows you to enjoy features like seamlessly creating and sharing clips with friends and family, getting your videos backed up to the cloud, and many more.

The Nexar Connect app pairs or connects to the dash cam through WIFI. Once paired, the dash cam streams and saves the videos to your phone so you can watch or trim them later.

The Nexar Connect app works best with a phone number that is registered in a supported country. VPNs, hotspots, and antivirus apps should also be disabled to avoid any connection issues.

There are a few phone settings and permissions you need to set up first in order to ensure a seamless onboarding or pairing experience:

1. WiFi - Your phone can only connect to one WiFi network at a time. The Nexar Connect app and dash cam won’t connect if the phone is actively connected to wireless Carplay, Android Auto, or another WiFi network (such as your car, home, or office WiFi).
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Please temporarily disconnect from the other WiFi network so that you can easily complete the pairing process.

​2. VPN, antivirus apps, and other web security blockers - Third-party security and antivirus apps may have security features that could block the connection between your phone and the dash cam. Please temporarily disable them during the onboarding process.
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3. Location Services - For Android OS 12 and below, it is important to set it to Allow all the time in the phone Settings once the app is installed, and GPS Location needs to be enabled.

Location permission is not required on Android OS 13 to record drives in the app. If you want routing data saved alongside your drive videos, simply set the Nexar Connect app's Location Permission to 'Always' upon onboarding.

4. Cellular Mobile Data - You need to have cellular data enabled to download the latest firmware and update the dash cam. Please avoid connecting your phone to any other WiFi networks.

In order to properly pair or connect the Nexar Connect app with your Nexar One dash cam, follow these easy steps:

Note: Pairing or connecting to the Nexar One does not need a password.

1. Plug your Nexar dash cam into the car’s power port using the original Nexar-compatible power accessories that came with the package

2. Enable your phone’s cellular data and WiFi(and GPS Location for Android)

3. The Nexar Connect app will prompt you with a screen to get started

4. Follow the instructions to connect your dash cam

Stay near the dash cam in case it needs to be updated. Once your camera setup is complete, follow the mounting instructions in the app to show you how to correctly attach your dash cam to the windshield.

Use our troubleshooting instructions for Nexar One to help in case you get into a bumpy road.