This guide will help you get your NEXS1 or NEXC1 dash cam connected to your phone easily.
Your NEXS1 and NEXC1 dash cam can be paired to a compatible iOS or Android phone through Nexar Classic. It allows you to enjoy features like automatic recording, seamlessly create and share clips to friends and family, get your videos backed up to the cloud, and many more.
How Pairing Works
Nexar Classic pairs or connects to the dash cam through Bluetooth and WiFi. Once paired, the dash cam streams and saves the videos to your phone so you can watch or trim them later.
After the initial pairing, always make sure that the phone’s Bluetooth and WiFi (and Location for Android) are all enabled before starting the engine, and the phone will automatically connect to the dash cam when it turns on.
Nexar Classic works best with a compatible phone and a phone number that is registered in a supported country. Please note that wireless Carplay and Android Auto are not compatible to be used with Nexar while driving as these can interfere with the connection between the app and dash cam. VPNs, hotspots, and antivirus apps should also be disabled to avoid any connection issues when driving.
What are the Required Settings and Permissions for Pairing?
Here are the required settings and permissions for pairing your NEXS1 and NEXC1 for a seamless onboarding experience:
1. WiFi - Your phone can only connect to one WiFi network at a time. Nexar Classic and dash cam won’t connect if the phone is actively connected to wireless Carplay, Android Auto, or another WiFi network (such as your vehicle, home, or office WiFi).
Please temporarily disconnect from the other WiFi network so that you can easily complete the pairing process.
2. VPN, antivirus apps, and other web security blockers - Third-party security and antivirus apps may have security features that could block the connection between your phone and the dash cam. Please temporarily disable them during the onboarding process.
After the onboarding is done, you can use CarPlay or Android Auto when driving, just make sure your phone's Bluetooth is on so you can retrieve videos from your dash cam at a later time.
3. Bluetooth - Your Bluetooth network should be enabled from the phone settings. For iOS devices, you can tap on Allow New Connections and the toggle will turn on again.
4. Location Services - For Android OS 12 and below, it is important to set it to Allow all the time in the phone Settings once the app is installed, and GPS Location needs to be enabled.
Location permission is not required on Android OS 13 to record drives in the app. Please note that disabling this permission prevents the app from creating map routes for your Drives, Clips, and 1-Click Reports. If you want routing data saved alongside your drive videos, simply set Nexar Classic's Location Permission to Always.
5. Cellular Mobile Data - You need to have cellular data enabled to download the latest firmware and update the dash cam. Please avoid connecting your phone to any other WiFi networks.
6. Low Power Mode or Battery Optimization - These phone battery settings prevents Nexar Classic from working or recording while in the background, which leads to missing or incomplete drives, so make sure to turn these off when you're driving
How to Pair or Connect Your iPhone With NEXS1 or NEXC1 Dash Cam
Here are the steps to pair or connect your iPhone with your NEXS1 and NEXC1 dash cam. Before you start, please make sure that your iPhone is within reach and you have connected the dash cam to a power source by plugging the provided charging cable into the USB vehicle charger. Then follow these instructions:
1. Plug your Nexar dash cam into the vehicle's power port using the original Nexar-compatible power accessories that came with the package
2. Enable your phone’s cellular data, WiFi and Bluetooth
3. Nexar Classic will prompt you with a screen to get started
4. Follow the instructions to connect your dash cam
Stay near the dash cam in case it needs to be updated. Once your camera setup is complete, follow the mounting instructions in the app to show you how to correctly attach your dash cam to the windshield.
Set up automatic recording to make sure your app starts saving your rides automatically.
How to Pair or Connect Your Android Phone With NEXS1 or NEXC1 Dash Cam
Here are the steps to pair or connect your Android phone with your NEXS1 and NEXC1 dash cam. Before you start, please make sure that your Android phone is within reach and you have connected the dash cam to a power source by plugging the provided charging cable into the USB vehicle charger. Then follow these instructions:
1. Plug your Nexar dash cam into the vehicle’s power port using the original Nexar-compatible power accessories that came with the package
2. Enable your phone’s cellular data, WiFi, Bluetooth, and GPS Location
3. Nexar Classic will prompt you with a screen to get started
4. Follow the instructions to connect your dash cam.
Stay near the dash cam in case it needs to be updated. Once your camera setup is complete, follow the mounting instructions in the app to show you how to correctly attach your dash cam to the windshield.
Set up automatic streaming to make sure your app starts saving your rides automatically.
How to Pair or Connect Multiple Phones to a NEXS1 or NEXC1
You can pair or connect multiple phones to a NEXS1 or NEXC1 so that anyone who’s driving the vehicle can have the same Nexar experience. Here are the steps:
1. Plug your Nexar dash cam into the vehicle’s power port using the original Nexar-compatible power accessories that came with the package
2. Enable your phone’s cellular data, WiFi and Bluetooth
3. Nexar Classic will prompt you with a screen to get started
4. Follow the instructions to connect your dash cam
How to Pair or Connect Multiple NEXS1 or NEXC1 Dash Cams to a Phone
Some Nexar users may have more than one vehicle in the family, and they get a separate Nexar dash cam for each vehicle. This is why Nexar Classic is designed to allow you to switch between dash cams smoothly.
How to Pair or Connect Multiple NEXS1 or NEXC1 Dash Cams to an iPhone
Pairing or connecting multiple NEXS1 or NEXC1 dash cams is not available for iPhones at the moment. However, you can pair a different dash cam to the app by unpairing the current one first.
Follow these steps to pair or connect a different NEXS1 or NEXC1 dash cam to an iPhone:
1. Open the Nexar Classic
2. Go to More > Dash cam > Pair a different dash cam
3. Tap Continue to unpair
4. Plug the second dash cam into a power source
5. Follow the on-screen instructions to pair the other dash cam to your phone
How to Pair or Connect Multiple NEXS1 or NEXC1 Dash Cams to an Android Phone
When pairing or connecting multiple NEXS1 or NEXC1 dash cams, please make sure to disconnect the first camera from its power source before pairing or connecting the second dash cam. Do this so it will not interfere with the WiFi connection between the second dash cam and your phone. Then, follow these steps:
1. Plug the second dash cam into a power source
2. Make sure the dash cam’s indicator lights are on
3. Turn on your phone’s WIFI, Location, and Bluetooth
4. Open the Nexar Classic
5. Go to More > Dash cams > Tap Add another camera and follow the on-screen instructions
6. For NEXS1: Once asked, press the dash cam’s Sync button twice
7. For NEXC1: Once asked, press the dash cam’s WIFI button twice
8. The app will tell you to push a button twice on your dash cam as specified below:
9. Tap Verify
Since phones can only connect to one WIFI signal at a time, please make sure there are no other familiar WIFI signals in the area as it can disrupt the connection between your phone and the dash cam.
How Do I Know if My Phone Is Connected to the Dash Cam?
To confirm that you are paired, enter Nexar Classic. On the Drive tab, you should see the dash cam’s status on the status bar say Detected. The Stream button should be enabled and show you the dash cam's live feed when you tap on it.
Having Trouble Onboarding Your NEXS1 or NEXC1?
Use our troubleshooting instructions for NEXS1 or NEXC1 to help in case you get into a bumpy road.