This article is designed to assist you in troubleshooting your Nexar beam2 if you're encountering problems with the dash cam turning off or restarting while you're driving.
Troubleshooting Nexar beam2 Restarting or Turning On and Off While Driving
If your Nexar beam2 is restarting, or turning on and off in the middle of your drives, please do the following:
Please ensure that you are only using the original cable, mount, and Nexar-provided power accessory that came with the camera to avoid any potential issues.
1. Remove and reattach the cables. Make sure they are all properly connected.
2. Examine the accessories, and dash cam for any physical damage or signs of bloating.
3. Use a different power source for troubleshooting.
If you still encounter difficulties, reach out to our support team.
What to Do if the Cable or Power Accessory Is Damaged
If you discover any physical damage to your Nexar beam2's accessories, please reach out to our support team for further assistance.
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