This guide provides step-by-step instructions to cancel a LTE Protection Plan in the MyNexar portal.

What is LTE Protection Plan?

LTE Protection Plan is a monthly subscription required for the Nexar Connected dash cam's features such as remote live streaming, real-time parking mode notification, and emergency streaming.

You can cancel the LTE Protection Plan at any time using the following steps.

How to Cancel Your LTE Protection Plan

If you no longer wish to continue your LTE Protection Plan, follow these step-by-step instructions.

The instructions below are only applicable if you have a Nexar Connected dash cams with an active LTE Protection Plan.

1. Login to the MyNexar portal

2. Enter your country code and phone number associated with your Nexar Account

3. Enter the SMS verification code that will be sent to your phone

4. Click Edit on the LTE Protection Plan you would like to cancel

5. Click on Update payment info

6. Tap Cancel subscription

4. Tell us why you wish to cancel

5. Tap on Yes, cancel subscription

6. Once done, the status should show as Cancelled.