This article provides answers to frequently asked questions about using the Nexar One dash cam and some of its main features.

Nexar One records in 4k with the premium Sony Starvis sensor, providing rich and color-balanced video. With the Nexar Connect subscription, you will be able to remotely stream your dash cam’s video and receive live alerts in case of a parking incident, a break-in, or a collision.

The Nexar Connect app is compatible with all iPhones (iOS version 15.4 and above) and top Android phones (OS version 10).

Nexar Connect is powered by a sim card that operates on multiple carrier networks including ATT, Verizon and T-Mobile and will choose the carrier network based on location and signal strength.

No, the Nexar One does not record 24/7, but it automatically enables parking mode when you're no longer driving. When an impact is detected, the Nexar One is instantly activated and begins recording. With the +Connectivity add-on and the Nexar Connect subscription plan, you can receive live alerts and watch what’s going on remotely.

The Nexar One does not have rear camera capabilities yet. All Nexar dash cams are meant to be installed in front of the vehicle.

No, the internal memory cannot be upgraded or reconfigured and is set once you purchase the Nexar One. We also strongly discourage opening the dash cam and switching the internal memory, as this will void your dash cam's warranty. If you'd like to record your drives in 4K quality, we recommend choosing a model with a higher memory capacity.

Yes, Nexar One is made to easily detach and reattach to your car when you want to. Although, we recommend keeping it on the vehicle so that it can still detect and record parking incidents when you're not driving.

Yes, Nexar One was designed to operate in extreme temperatures and can withstand temperatures from 14° to 140°F (-10° to 60°C ).

We're sorry to hear that. If you own a Nexar One dash cam with an active Nexar Connect subscription, you can use the remote live stream feature as long as it has enough battery to remain powered on, if unplugged. Simply tap the Live button on the Nexar Connect app to track the camera's location.

Currently, we do not offer suction cup mounts for Nexar One. The sticker mount provides a secure and reliable attachment to your vehicle's windshield, ensuring a strong and lasting adhesion to your windshield even during sudden movements.

Determining the compatibility of Nexar One's Hardwire Kit with your vehicle involves checking the specifications and electrical system of your car. The Hardwire Kit is designed for use with standard 12V vehicles. For detailed instructions and information, please refer to the user manual which you can find here: https://intercom.help/nexar/en/articles/8484896

The manual provides comprehensive guidance to help you assess compatibility with your specific vehicle model.

Yes, you can use CarPlay alongside your Nexar One. The dash cam functions independently and doesn’t require pairing with your phone for most tasks. However, you should disable CarPlay temporarily during camera activation and when using the Direct Access feature. After completing these scenarios, you can re-enable CarPlay and continue using it as normal. To learn more about using CarPlay with Nexar Connected dash cams, check out this article.

To purchase any Nexar dash cam, please visit our official shop at https://www.getnexar.com/.

The +Connectivity add-on and Nexar Connect subscription allow you to access connected features like stream live video from the Nexar One dash cam to your phone wherever you are, locate your vehicle, and receive real-time alerts in case of a collision, a parking incident, or a break-in.

No. Live alerts, vehicle location tracking and remote streaming require the +Connectivity add-on and an active Nexar Connect subscription.

The Nexar Connect subscription costs $9.99/mo and requires the +Connectivity add-on. You can cancel your subscription at any time.

Yes, you can cancel anytime. Your subscription will be canceled on your next billing cycle.