This article is a guide on how to use the Nexar app, covering topics from downloading and signing up to navigating the different parts and features of the app.

Welcome to Nexar! Here's an easy guide for signing up and getting a quick view of what's inside the Nexar app.

Follow these step-by-step instructions to sign up to the Nexar app:

1. Download the Nexar app from Apple App Store for IOS Devices and Google Play Store if you have an Android Device.

2. Enter your full name.

3. Enter your country code and phone number.

4. Type your email address.

4. Tap Continue.

5. Type the SMS verification code that will be sent to the phone number you entered and make sure you haven’t missed a digit.

Once you are in the app, simply follow the on-screen instructions to set up your Nexar dash cam.

Check our help guides below in case you encounter issues logging in to the Nexar app.

You should get the SMS verification code not long after you requested it, but if you did not receive one, please check the following:

1. Ensure that your country code is entered before the phone number

2. Make sure you are using a phone number that is registered in a supported country and is currently located in a supported country. You can check out the list of supported countries here: https://intercom.help/nexar/en/articles/8485020

3. Make sure you’re in a location with good cellular service as the verification code will be sent via SMS message.

4. If you have VPN, security, or antivirus software enabled on your phone, it may interfere with the message containing your SMS Verification Code. Make sure to disable them while we send you the text message.

5. Make sure your cellular service provider is not blocking short codes from Nexar. If they are, please ask them to unblock it for you. This will ensure you will get SMS Verification Codes from Nexar whenever you need to log in to the app.

If the verification code you received is not working even if you're sure you're entering it correctly in the app, please do the following:

1. Check the verification code you entered and make sure all the digits are correct.

2. Request a new verification code from the app.

3. Try logging in again using the new code.

4. Note that the SMS Verification Code expires 5 minutes after it is requested. It’s best to enter the code as soon as it is received.

If the issue persists, please reach out to our support team for further assistance.

The Home screen is the main page of the Nexar app. It is the first screen you will see after logging into the app. It includes the map where you can see where your and your vehicle's location and re-center to where it is. The status bar indicates whether your dash cam is recording or parked, and the tabs menu allows you to navigate between the home screen (Drive tab), settings (More), and your videos feed (Videos).

When entering the Nexar app, the map will display the last known location of your dash cam. In cases where the user owns more than one dash cam, they will all be shown on the map with their location. The map will zoom in to the location of the selected dash cam or any other location double-tapped on the map and re-center itself by clicking the floating location icon at the top right corner of the map. While driving, the map view will follow the selected dash cam’s route, centered in the middle of the screen.

If you are using an iOS device, you can view the last location where the app was connected to your dash cam. In other words, your last saved parking spot. A single tap on your dash cam’s location indicator opens the Last seen location tooltip, a second tap on the tooltip opens a video of your last saved parking.

The Stream button will be shown only when you are connected to the dash cam, over WiFi and Bluetooth, so make sure they are enabled. If WiFi and Bluetooth are not enabled, the button will switch to Live instead of Stream.

Tapping the Stream button allows viewing your dash cam streaming during a drive. Note that the dash cam is still recording even if you don’t tap the Stream button.

The status bar indicates the dash cam model and the connectivity state.

The Videos tab is your dash cam’s video library. Full drives, Clips, and incidents captured automatically by the dash cam will be displayed in one feed.

Your drives and clips will be saved and displayed on the Videos tab. The Timeline will be organized in chronological order, showing your latest drive at the top, including clips labeled by their type. By entering a card, you can easily play, save and share important moments with your loved ones.

Drives are the videos of your entire trip, whereas Clips are short videos that have been either automatically created or that you have manually created. Manual clips will be labeled as Clip in your timeline, while incidents your dash cam detected automatically are labeled by the incident type: Hard brake, Parking, Collision, etc.

Clips that are manually created from a drive will be associated with the relevant drive card with a connector. These are backed up on your Cloud account permanently unless you choose to delete them manually.

We understand that sometimes you don’t need all the drives that appear in your Timeline, so we added a button that will delete multiple videos at once.

Here are the simple steps on how to delete your Drives and Clips:

1. Connect your phone to the internet via Cellular data or WiFi.

2. Tap Select from the upper right corner in the Videos tab and select the videos you want to delete.

3. You can also select by date or by simply tapping Select all on the upper left corner.

4. Next, tap Delete.

Videos saved to your phone are normally deleted automatically by the Nexar app’s loop recording mechanism. If you wish to keep a recording of your drive in the Nexar Cloud, then we recommend not manually deleting the clip on the app.

The Settings screen in the Nexar app lets you change how your app and dash cam behave, record, and store videos and gives you the flexibility to choose which features or settings should be used.

We want you to be able to configure the settings on your Nexar app seamlessly. You can do this by tapping on the More tab. Here you can configure your Nexar app profile, account, and dash cam settings.

Under Profile Settings, you can edit your personal account information. Additionally, you will be able to review your monthly statistics - distance driven, hours driven and number of drives and clips.

In case of a collision, the Nexar app can help provide video and sensor evidence to your insurance company, in one click.

In the Account Settings, you can manage your account and phone related issues.

Customize how much phone space you want to allow Nexar to use to save Drives and Clips in the Phone storage settings. When the allocated space is used up, old recordings are automatically deleted by the app to save new ones.
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This screen shows how much phone storage has been used by the app. Nexar Cloud storage is unlimited, so you can always go back to your videos anytime.

iOS users can pre-set a list of Siri shortcuts to be used on the Nexar app, each triggering a different action. Siri commands offered by the Nexar app are:

Create a Nexar clip - Trims a 20-second clip while the drive is ongoing

Send a video message - Trims a short Clip and shares them online

Where did I park - shows the last parking location

I’m being pulled over (Nexar One only) - this will send an SMS to all your defined emergency contacts, with a link to your drive stream.

The Emergency Contacts Settings screen is available only on Nexar One. In case of a collision, you can select contacts you wish to be notified of, as emergency contact. They will receive an SMS alert with a live stream from your camera, as well as your vehicle’s location, and a way to contact you. You can always cancel the alert before it is sent out.
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Add an emergency contact by clicking on the “+ Add a contact” icon and follow the steps. Remove an emergency contact by clicking on the trash icon next to the contact’s name.

Under Dash Cam Settings, you can manage how your camera works and interacts with the Nexar app.

The Dash cam name indicates and allows you to edit the name of the paired Nexar dash cam with your phone

Status indicates whether or not your phone is connected to your dash cam’s Bluetooth.

The Recording quality toggle, available for Nexar One dash cams, allows you to change the video quality to which your Nexar One is recording, whether 1080p or 4K.

Configure whether to display speed data next to the timestamp located at the bottom of the video screen. Make sure you are connected to Bluetooth.

In Record audio, you can set whether you wish to automatically record the audio during playback.

Camera-only drive notifications toggle can be enabled or disabled so you can change whether you want to be notified when a new camera-only drive has been saved in your Nexar dash cam (not available for Nexar One).

Let Nexar know if you want to allow Nexar to use anonymized data to identify safety risks on the road as you drive.

Automatic dash cam connection/Automatically start streaming (Nexar One) or Auto start and stop (other Nexar dash cams) toggle allows you to configure whether you wish your phone to automatically stream your drives to your phone, so you can easily access them at a later stage.

Enable the Continuous power outlet or I drive an electric car toggle in case your vehicle’s outlet provides power even when turned off.

Configure whether your dash cam will record a short clip, and alert you, when something happens while your vehicle is parked.

The Phone's battery optimization toggle is an iOS setting that allows you to control how the Nexar app records videos, minimizing the app's impact on phone battery usage.

Camera sounds allows you to toggle the sounds generated by the dash cam when it turns on or off.

Check for dash cam updates by tapping the update firmware or Camera software update so you can be sure to always have the latest Firmware for the best Nexar experience.

Allows you to unpair the current dash cam you are connected to, and pair a different camera.

Allows you to “share” your dash cam with others, so they can drive with your Nexar One and enjoy its full experience.

Tap the Mount dash cam/Camera preview to see a live preview from your dash cam while connected vie Bluetooth and WIFI.

Restore the default settings of your Nexar app and Nexar One dash cam by tapping the Reset dash cam in the app settings.

Contact support, learn more about Nexar app and dash cam, and understand which Nexar app version is used by going to the Help screen in the Nexar app. Here, you will see: